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You are a person driven by your passion for making an impact on the world and you have a dedication to excellence in all that you do. You also happen to excel in program management.

Ve’ahavta is a registered non-profit social service organization based on the Jewish ethics of justice, kindness, and responsibility. We are an inclusive community of change makers from all faiths and backgrounds. At Ve’ahavta, we deliver programs that break down barriers, restore human dignity, foster capacity-building, and empower marginalized individuals to break the cycle of poverty and create real change in their lives. Further information can be found at www.veahavta.org

At Ve’ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other. In addition to a competitive salary, Ve’ahavta employees are offered full group health benefits including dental coverage, a Wellness Spending Account allowance, Employee Assistance Program, generous vacation and sick time policies, in addition to office closures for all statutory and Jewish holidays. Above all, we provide a warm, supportive, fun, and progressive place of work. Come join us!

“Ve’ahavta has created a standard of workplace community for me–in all my years of work, I have never found a home like Ve’ahavta. The care, guidance, support, encouragement, and
togetherness that everyone shows and works towards has created a high standard of the
kind of workplace people deserve to be in.” – R.M., Ve’ahavta Case Manager

JOB PURPOSE

In this leadership role, and as a member of the management team, you will be responsible for the project management and ongoing operation of Ve’ahavta’s social service programs. In collaboration with your supervisor, the Director of Programs, you will plan and execute the organization’s program plan and ensure programs are consistent, efficient, and effective in meeting objectives and targets, while producing the best possible outcomes for our clients.

The programs you will manage serve individuals facing poverty and hardship, who face barriers related to mental health, substance use, housing, unemployment etc. Our clients participate in these programs in order to stabilize their lives and prepare for employment. Our programs include internships, job training, life skills training, peer support groups, career counselling, along with wrap around supports.

You will develop systems to enhance and improve program processes and service delivery to maximize impact. You will be responsible for supervising and leading a team of Program Coordinators and related staff members who run the day to day operations of the programs. Your accountabilities will include tracking and monitoring program performance against pre-determined targets and managing relevant data in order to analyze trends across programs and make recommendations for improvements.

As a champion for our programs, you will build and grow relationships with strategic partners and stakeholders. Other managerial duties include budget monitoring, supervision and talent management, and health and safety of program facilities.

In this role, you will have the opportunity to use your superb organizational and tech skills to manage the moving parts of multiple high impact programs, resulting in transformational change for people facing hardship. In addition, the organization is currently embarking on an exciting expansion plan, offering much opportunity for professional development, growth, and impact.

Sound like the opportunity of a lifetime? Do not delay, apply today!

We are seeking a values-driven individual who is passionate about case management and making an impact. Applicants are required to meet the following eligibility criteria:

QUALIFICATIONS

  • 3-5 years related professional experience in a social service program role
  • 1-3 years of supervision/leadership experience
  • Undergraduate/post graduate degree in related field required
  • Superb case management skills
  • Excellent interpersonal skills, desire and ability to mentor/coach/train staff
  • Driven, motivated, creative, and confident leader
  • Tech savvy with a strong interest in learning new applications and platforms
  • Strong work ethic, highly motivated and passionate about making an impact
  • Highly organized, ethical, efficient, and detail oriented

*A full job description is available upon request

*This is a hybrid position (remote/in-person)

Interested applicants are invited to submit their resume and cover letter to Toya Brooks, Administrative Coordinator, People and Culture: toya.brooks@veahavta.org 

Please put “Manager, Program Operations” in the subject line

We thank all interested applicants but can only respond to those selected for an interview.

Ve’ahavta is an equal opportunity employer that values equity, diversity, and inclusion. All eligible candidates are encouraged to apply.

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