The Mobile Jewish Response to Homelessness outreach van program operates 6 times per week (Monday – Thursday 4pm-12am, Saturday 4pm-12am, and Sundays 11am-6pm) in the downtown Toronto area. The Outreach Worker facilitates the distribution of essential supplies such as food, coffee, clothing, hygiene products, and harm reduction supplies to those who live on or near the street. The Outreach Worker also provides supportive services and referrals to other community organizations as needed. As this program is a hands-on volunteer opportunity in which each shift includes the participation of three volunteers, including youth, the Outreach Worker is responsible for an educational component as well.
This position will be expected to cover shifts on an as needed relief basis. In addition, monthly shifts will be required in order to maintain consistency and connection to the clients/agency.
- Lead the outreach shift according to all standards of practice as outlined by policies
- Prepare supplies for each outreach shift based on client/seasonal needs and food plans
- Facilitate the distribution of supplies to clients, with help from volunteers
- Provide appropriate support and referrals to clients as needed
- ffer harm reduction strategies based on client needs
- De-brief and communicate with other Outreach Workers about any client issues or needs following the shift (regarding services, referral or crisis situations)
- Complete shift exchange and case notes
- Supervise, orient and educate volunteers throughout their van experience
- Address inquiries and responses from volunteers
- Other duties as specified by the Manager of Client Outreach Programs
- Post-secondary education in social services or related field (preferred)
- Experience working directing at street-level with individuals experiencing homelessness (preferred)
- Valid driver’s license and a minimum of 5 years driving/insurance experience, and a clean driving record free of convictions and moving violations
- Able to work on a flexible schedule (as described above)
- Demonstrated experience with and understanding of homelessness, marginalized populations, including those with mental health and substance use issues
- Understanding of harm reduction practices
- Strong interpersonal and conflict resolution skills
- Strong educator and enjoys conversation
- Able to work effectively with youth, and volunteers of all ages
- Adept at working collaboratively in support of other team members and volunteers
- Experience utilizing a strong and clear client centered approach
Candidates who are short-listed for an interview will need to provide a Ministry of Transportation Driving Abstract and Police Reference Check.
Please send your resume to: firstname.lastname@example.org
Please put “Relief Outreach Worker” in subject line
Applications are being accepted now and the position will be filled as soon as we find a suitable candidate.
We thank all interested applicants but can only respond to those invited for an interview.
Ve’ahavta is an equal opportunity employer and encourages applications from equity seeking groups including qualified individuals with personal experience of the mental health system. Accommodations are available on request for candidates taking part in all aspects of the selection process.